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Customer reviews
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, shipping, billing, payment.
- If you have a discount code, enter it at the payment step.
- Double-check your order, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk for you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real-time!
What is the delivery time?
Our packages are tracked and delivered in 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Just enter your discount code at the payment step in the "discount code" box, and the discount will be applied automatically!
Does water drain from the bottom?
No, the basin is watertight. It can hold water without leaking as long as it is installed on a flat surface.
Does the tent hold up well in the wind?
Yes, it comes with stakes for securing to the ground. On the beach, it is recommended to weigh down the corners with sand.
Can it be used without water?
Of course! Even without water, it serves as a shaded play tent and protects the baby from the sun.
Does the tent provide good sun protection?
Yes, the fabric has a UV-resistant coating that effectively protects against direct sunlight.
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Moyens de paiement
Have a question?
Write to us using the form below and our team will respond to you as soon as possible!